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Online booking & client portal

Enable online booking

Publish your booking page, choose whether requests need staff confirmation, and share a direct link or website embed.

Prepare the booking page

  1. Open Settings > Online booking.
  2. Add valid privacy-policy and terms links. Both are required while online booking is enabled.
  3. Choose the visible and required client and animal fields. A field must be visible before it can be required.
  4. Decide whether clients can see room information, select a room, and see your organization logo.

Choose the confirmation flow

Turn on Require confirmation when staff must review each online submission. Those reservations arrive as Pending and can be confirmed after checking the client, animals, dates, room, and price.

If Require confirmation is off, a valid online submission is created as Confirmed. Use this only when your availability, pricing, and booking requirements are ready for automatic acceptance.

Enable and share

  1. Turn on Online booking and save the settings.
  2. Open the booking page to test the complete form as a client.
  3. Copy the direct booking link, or copy the embed code and add it to your website.