Export account and organization data

Download the self-service export

1. Open Account > Security.
2. Find Download your data and select Download.
3. Save the dated JSON file. It contains your account name and email plus supported data from the current organization, including settings, rooms, clients, animals and vaccinations, reservations, services, and pricing rules.

Choose the export for the job

• For a focused client or animal list, select records on the relevant page and export them as CSV. Settings > Quick exports controls the columns and special-character normalization.
• For operational or financial analysis, use Reports to select datasets, columns, a date range, summaries, and CSV or Excel format. Report access depends on your role.
• Use the Account > Security JSON download when you need a readable self-service copy of the supported account and current-organization data rather than a spreadsheet report.

Keep export, deletion, and compliance separate

Downloading data is read-only and does not delete or change anything. Delete account is a separate irreversible action that removes the user and their access; some organization ownership situations require manual handling first.

These self-service tools have defined product scopes. If you are responding to a formal access, portability, retention, or deletion request, verify the required data and process separately instead of assuming that one export or account deletion completes it.