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Clients & animals

Separate animal profiles from stay information

Keep reusable identity and health records on the animal profile, while recording temporary care details with the relevant reservation.

Keep stable details on the profile

Use the animal profile for information reused across visits: owner, name, species, size, weight, gender, date of birth, neutering status, microchip number, general notes, photo, vaccinations, and deworming records.

Record stay-specific answers with the reservation

In-heat status, medication and instructions, veterinary-care needs, and care notes describe a particular stay. These answers belong to the animal's reservation intake so staff can review the information that applied when that booking was submitted.

Configure the client questions under Settings > Requirements. Dated vaccination and deworming evidence remains part of the reusable animal health record.

Understand the in-heat control

In the panel reservation form, the in-heat control appears only for a female dog or cat when an enabled pricing rule depends on in-heat status. Other animals are not shown the control because the value cannot affect their price.